Feb 18, 2021 ยท We suggest looking into Fixing Sound Issues for HBO MAX. There is a list of devices that Dolby Digital is available for. There is a list of devices that Dolby Digital is available for. Scrolling further down, you can also find some troubleshooting steps to assist you.. I don't know if this helps your situation but I solved the same problem. If you have a soundbar connected via digital audio cable HBO max doesn't support the audio output. Fortunately my TV and Samsung soundbar are both HDMI arc compatible so a 2 minute fix by connecting the HDMI worked. 12-26-2020 04:51 PM in. try this Go to the Shield settings. Device Preferences. Display and Sound. Advanced sound settings. Select USB audio mode to surround sound 5.1 and then check the stereo upmix button. Next, click on available formats and change to manual, then select all but Dolby Atmos and Dolby MAT. "/>No audio on hbo max